Virtual Ward Implementation Programme Methodology
Context
Akeso worked with a global MedTech provider to design a clear and accessible Virtual Ward implementation guide. This resource aimed to overcome common barriers that were limiting provider adoption and reducing sales opportunities.
The solution needed to offer a step-by-step approach to delivery, demystifying the process and clearly showing what to do, when and how – enabling provider confidence, supporting internal delivery, and acting as a key sales tool. The guide has since been used widely across the sector and presented at leading conferences, including HETT.
Methodology
Over a six-week sprint, Akeso led a collaborative and agile engagement to develop the Virtual Ward Implementation Guide, which included:
Discovery and Diagnostics
Conducted research with NHS and provider stakeholders to understand what worked well, what failed, and which regulatory and funding requirements needed to be met.
Agile Co-Development
Designed content iteratively based on findings, testing with client and clinician stakeholders in real time to ensure usability and relevance.
Design and Deployment
Translated complex implementation steps into concise, engaging, and visually digestible material. Built modular sections tailored to distinct user needs and stages of implementation.
Impact
Akeso delivered a professional, tested and widely adopted implementation guide. The guide has been distributed to over 10,000 industry stakeholders and directly contributed to:
Increased brand awareness and sales enablement
Positioned as industry-leading material in conferences and client discussions
Improved internal delivery capability
Used to enhance provider training and onboarding practices
Clear implementation roadmap
Provided confidence to prospective buyers and simplified a typically complex process
Recognised competitive advantage
Differentiated the client in the Virtual Ward and remote care market
Contact Our Experts
Adam Thwaites
Director
adam.thwaites@akeso.co.uk