Working closely with Cheshire & Merseyside Endoscopy Network, Akeso have recently worked closely with the team to identify key opportunities to reduce increasing backlogs as part of the post Covid-19 planning, presenting a variety of scenarios to highlight the impact these options have on the end results
INSIGHT
As endoscopy services undergo recovery following redeployment of staff to respond to COVID-19, workforce requirements must be developed to provide a sustainable model and solution going forward, especially in order to tackle the elective care backlog. Opportunities of up to 20% capacity expansion through productivity measures were identified through effective utilisation of the ICS model, this further support a future-proofed endoscopy service through elective care recovery.
ACTION
- Akeso conducted a full service ‘as-is’ review, presented through data collation, validation and analysis, which provided a network wide view of current service, including waiting lists, capacity, activity, and workforce
- Scenario modelling was then performed utilising the current network status and changeable inputs and outputs allowing for simulation testing to understand the potentials of service optimisation
- A series of business cases were then developed exploring specific options available to individual Trusts as well as the network as a whole. This incorporates options to clear the current backlogs / waiting lists, as well as how to future proof the service in accordance with demand predictions
- A final interactive dashboard tool was developed to be used for short-medium term service planning, providing real-time service and workforce optimisation based on Trust needs
RESULTS
The result of the developed network review, business cases, and dashboard defined ways of managing the backlog in endoscopy services, with a forecast reduction of 20% with the required investments and associated workforce forecasting requirements over the 5-years
