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Case Study

Client Testimonial: Lancashire and South Cumbria Health and Care Partnership

David Hutton, former Head of Cost Improvement at Lancashire & South Cumbria ICS said:

“Akeso were appointed to conduct an opportunity assessment into Lancashire and South Cumbria ICS’s use of non-emergency transport services, including fixed courier routes, ad-hoc courier usage, and the movement of staff and patients. Following this, Akeso produced an Outline Business Case setting out a preferred option for the delivery of non-emergency transport services across the region.

This included the following:

  • Implementing regional taxi booking processes and criteria
  • Optimising and redesigning the fixed courier network across five Trusts (moving specimens, goods, mail, and other items)
  • Implementing a centralised transport control tower to oversee and manage the network’s planned and ad-hoc activity and requirements in totality
  • Delivering a collaborative staff transport shuttle.

By collaborating with Akeso, we were able to conduct a courier network remodelling exercise, which suggested a 35% reduction in routes could be achieved through implementing collaborative service arrangements across five Trusts. It was estimated that this would realise a comparable reduction in emissions, as well as a 20 – 35% saving for the ICS. In addition to this, the implementation of a centralised transport control tower would be able to better regulate ad-hoc requirements and ensure maximum efficiency in managing these requirements from a cost and sustainability perspective.”

About the organisations:

Lancashire and South Cumbria Health and Care Partnership is an Integrated Care System (ICS), in collaboration across NHS, local authority, public sector, voluntary, faith and social enterprise and academic organisations, in operation across West, Central, and Pennine Lancashire, as well as the Fylde Coast and Morecambe Bay.

Akeso is a leading management consultancy providing analytics, transformational change and managed services to its clients, if you are interested in finding out more please contact us.

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